![]() The Office for Civil Rights (OCR) at the HHS has stated that providers may use commercially available video chat services to provide telehealth without risk that OCR might seek to impose a penalty for noncompliance with the HIPAA Rules during the COVID-19 nationwide public health emergency. ![]() If you are currently not set up to conduct telemedicine, you can use a commercially available platform to conduct telemedicine visits. Documentation in the medical record must support the services rendered. Services for diagnosis, consultation or treatment provided through telemedicine must meet all the requirements of a face-to-face consultation or contact between a licensed health care provider and a patient consistent with the provider's scope of practice for services appropriately provided through telemedicine services. If your practice has its own telemedicine capability (audio/video), proceed with visits and bill CareFirst as normal with a place of service “02” and refer to this guidance for accepted telemedicine procedure codes and modifiers. Refer to our coding guidance for all existing and temporarily covered services. Therefore, we have temporarily expanded our telemedicine policy. We understand the use of telemedicine is a practical option for members who wish to or should stay home. Documentation in the medical record must support the services rendered.ĭuring this public health emergency, CareFirst is encouraging members to call their doctor’s office to discuss evaluation options. If you are treating a member with confirmed coronavirus use diagnosis code B97.29 for dates of service prior to 4/1/20 and diagnosis code U07.1 for dates of service on and after 4/1/20. If the claim is to evaluate a member for coronavirus, use diagnosis code Z20.828 (Exposure to viral disease). ![]() During this public health event, we understand the use of telemedicine is a practical option for members who wish to or should stay home. CareFirst is encouraging members to call their doctor’s office if they have symptoms of the flu, COVID-19 or other contagious conditions.
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